Animal Tracker registration for dogs
If you have moved address or changed phone number since registering your pet's microchip with Animal Tracker, you must keep your details updated by law (for dogs only).
You need to log in to your Animal Tracker account to make these changes.
Once logged in scroll to the "Account Information" section and click "Update Account Information". Here you will be able to update your contact information and change your privacy settings.
Pet Keepers
Both our Connected and Lost & Found subscriptions include unlimited changes to your details so that you are always contactable should your pet go missing. Simply log into your account to make changes to your address or mobile number. For Lost & Found account holders, you also have the option to provide a temporary address for use when you are on holiday or if your pet will not be at home.
Breeders
If you have a breeder account, you can also make these changes online.
If you need to change your title, first name or surname (for example if you have recently married), then this request will need to be submitted to us by clicking below to contact the support team. For security this request must come from the email address registered on your account.
Do you still need help? If so please click here to contact our support team.
