Animal Tracker
Unit 3, Thorley Hall Stables
Church Lane, Bishops Stortford.
Herts. CM23 4BE.
Tel: 01279 219777
Email: info@animaltracker.co.uk

©2017 all rights reserved.
Animal Tracker is a trading name of
PeddyMark Limited.

Animal Tracker registration for dogs.Animal Tracker registration for dogs

Lost Pets

Please inform Animal Tracker as soon as possible if your pet goes missing.  The best way to do this is by logging into your account and selecting the 'lost' button in your pet's record. 

Check that your contact details are up to date.

You may wish to review your privacy setting to allow your contact details to be visible if your pet's 15 digit microchip number is entered into the Animal Tracker database, or given out to a member of the Animal Tracker team by an external party.  This may facilitate a quicker reunification.

Once marked as 'lost', your pet's microchip number will be sent to the network of Scanner Angel microchip scanners.  If your pet is found and scanned with one of these it will recognise they are listed as missing and will display Animal Tracker's contact number. 

Premium Account holders will have access to the following:

  • Alerts sent out by text / email to the local area and on Social Media pages (option to add in an alternate postcode if the animal is missing from an area different to their registered address).
  • Ability to add a photo and create/download missing posters.

If you are not a Premium account holder then you may choose to upgrade.

If you are not in a position to access your online account please call our 24/7, 365 lost and found number on 01279 219777.  Our customer service team will need to verify all callers before proceeding so please have the pet's microchip number to hand.

What to do next....

  • Contact vets, local charities and rescues to see if your pet has been found or handed in - give them the microchip number along with your contact details.  
  • To inform your local authority please click here
  • To contact your local Dog Warden please click here
  • Search the local area.  Animals may become trapped in garages or sheds, so pay particular attention to these.
  • If you are a dog owner whose pet went missing whilst on a walk, trace the route, calling / whistling for your dog.
  • Let your neighbours know so they are aware.
  • Create and distribute missing posters (if you are a Premium customer you can do this via your account) to local shops, gyms, post offices etc.
  • Contact your pet insurance provider (if applicable), as they may offer financial assistance and advice on missing pets

Please remember to inform us if you are reunited with your pet via your Animal Tracker account.